If for any reasonable reason you are not satisfied with your purchase, you can return it to us for a refund, a replacement (if in stock), or exchange it for something else. All we ask is the product still be in its original packaging, in reasonable condition, and that you have your proof of purchase. Unfortunately due to the nature of Trading Card Games, all Pokemon, Magic The Gathering, Flesh and Blood, and other TCG's sold by MinMaxGames are not returnable, unless the product is a sealed product. Product returns will be refunded at the price at the time of purchase, or the current price, whichever is lower.
Chargebacks, third-party claims, or other forms of requesting returns outside of internal communication may result in additional return charges. Shipping charges may also apply. We are not responsible for packages that are missing when marked delivered, or packages delivered to the wrong address, when the address provided is incorrect. No fault returns must be returned at the cost of the sender.
Cancelled Pre-orders and regular orders will be subject to a 5% cancellation fee. We are still charged processing fees regardless of the order status.