MinMaxGames will offer the ability to pay in advance for products that have not been released, in order to secure availability of the product once released. We will do our best to provide the product on the day of release, although it is not guaranteed. Possible delays include but are not limited to: Delay in shipment from distributors, delay in shipment from shipping companies like UPS or USPS, release day corresponding with a holiday or outside our normal hours of operation.

Pre-release orders are subject to normal shipping terms. If your purchase does not meet the requirements for free shipping, the order will be charged a shipping fee. If multiple items are ordered in conjunction with a pre-ordered item, the order will be split into two separate orders (one order containing in stock products, and a second order containing pre-order items to be delivered once released), assuming both orders qualify for free shipping, If the order cannot be split into two orders, then they will be shipped together with the pre-order items. A customer may request the orders to be split, and pay the additional shipping charge for these orders.

Customers may seek a refund for pre-orders prior to shipping. MinMaxGames reserves the right to remove accounts that abuse the refund and pre-order system.